Privacy Policy

Your privacy matters to us

This page explains how we handle personal information. It is maintained by Blossom Together Support Services and is general information, not legal advice.

Information we collect

We collect the information you choose to give us, such as your name, contact details, and the details you share about the support you are seeking. Where we provide support, we may also hold information relevant to delivering that support safely.

How we use your information

We use your information to respond to enquiries, arrange and deliver support, coordinate with people you have authorised (such as family members, support coordinators or plan managers), and meet our record-keeping obligations.

Sharing your information

We do not sell your personal information. We share it only with your consent, with people you have authorised, or where required by law.

Storage and security

We take reasonable steps to keep personal information secure, including restricting access to those who need it and storing records securely.

Access, correction and complaints

You can ask to access or correct the personal information we hold about you, or raise a privacy concern, by contacting us. We will respond promptly and treat all concerns respectfully.

Questions about this policy? Email hello@blossomtogether.com.au or call 0400 000 000.